Remwave offers a full variety of professional services.
- Custom Development
Remwave experts are available to help implement your VoIP solution. Whether you need our help meeting a deadline or getting started, we will get you off the ground running. Contact sales for pricing.
- Quick set up service
Remwave can help you to quickly set up your test or production environment. For standard installations (like installing the Carrier Core solution or a call shop and get it up and running on your hardware) the cost is in most cases very low and takes about 5-8 hours. A complete infrastructure setup can take anywhere between days and weeks. Please contact sales .
- Support
Hands-on Remwave experts are available to support your needs. Your organization will be given multiple accounts to our support site as needed. Depending on the level of support, a reply to an issue is made within its respective response time. For level 1 and 2 support, the method of response can be either email or phone, depending on the severity of the issue. Custom support services can be tailored to the specific needs of a client as well.
Support is available 24 hours a day, 7 days a week. Please contact sales for pricing.
| |
Response Method |
Response Time |
| Basic |
Email |
1 business day |
| Silver |
Email/Phone |
4 hours |
| Gold |
Email/Phone |
2 hours |
For more information, contact sales.